Customer Service Administrator

Job Title: Customer Service Administrator
Location: Normanton
Salary: Up to £27,000 (Dependent on Experience)
Hours: Monday - Friday 8am to 5pm

Are you an experienced customer service professional looking for your next challenge in a dynamic, office-based environment? We’re looking for a Customer Service Administrator with a strong background in order processing, telephone support, and handling technical or B2B enquiries.

About the Role:

In this key position, you’ll be responsible for:

• Processing customer orders accurately and efficiently

• Handling telephone and email enquiries in a professional manner

• Supporting customers with technical queries (non-retail)

• Building strong relationships with customers, ensuring high levels of satisfaction

• Managing a group of accounts or customer portfolio

What We’re Looking For:

• Proven experience in a fast-paced customer service/admin role

• Confident handling B2B and/or technical enquiries

• Excellent communication and organisational skills

• Ability to multitask and manage priorities effectively

• Experience managing a group of customers or B2B sales accounts is a strong advantage

Why Join Us?

• Competitive salary up to £27,000 depending on experience

• Supportive and collaborative team environment

• Opportunities to grow within the business

• Be part of a company that values precision, customer care, and professionalism

If you’re proactive, customer-focused, and ready to take ownership of your role, we’d love to hear from you.

Apply today and become a valued member of our team.

INDDC